Returns & Refunds
If your order has not been packed by our warehouse team yet, we’ll simply cancel it and refund you, using the same method that you used to pay for it.
If your order has already been packed by our team, we will be unable to cancel it. If this happens, you can simply refuse to sign for the parcel when it arrives and it will be returned to us at no cost to you.
Amovibe accepts unwanted items for refund or exchange for up to 14 days. All we ask is that these products are unopened, unused or unworn as appropriate.
Faulty items will be replaced or exchanged up to 30 days after purchase, unless otherwise stated in the product specification.
In all cases you will need to tell us the details of your return via email email@example.com. You can then post the item back to us and please don’t forget to fill in and include the return slip in your parcel. This will ensure your return is processed as efficiently as possible.
Should your unwanted item be returned to us in an unsanitary, opened or used condition, we will have no choice but to decline your refund and return the item to you.